Frequently Asked Questions (FAQ)

At TruClean Arkansas, we believe that great service starts with transparency and trust. As a locally owned company serving Central Arkansas, we pride ourselves on clear communication, dependable results, and lasting relationships with every client we serve.

Whether you’re exploring our services or are one of our valued partners, you’ll always have access to the information and support you need—upfront, professional, and hassle-free.

Below are answers to some of the most common questions about our cleaning programs, service areas, and accountability systems.

And if you ever need to reach us directly, our TruConnect Feedback System makes it easy to send messages, requests, or photos straight to our management team for immediate attention.

What types of facilities do you service?

We provide commercial cleaning and facility care for a wide range of properties, including medical facilities, dealerships, offices, banks, schools, industrial sites, and multi-location businesses.

Do you offer customized cleaning plans?

Absolutely. Every facility is unique. We create customized cleaning schedules—from daily service to periodic maintenance—based on your building’s layout, traffic, needs, and budget. Each plan begins with a TruClean Facility Insight Tour to assess your space and tailor your solution.

What areas do you serve?

We proudly serve Central Arkansas, including Little Rock, North Little Rock, Sherwood, Maumelle, Benton, Bryant, Conway, and surrounding communities.

Are you licensed and insured?

Yes. TruClean Arkansas is fully licensed, insured, and compliant with all state and local regulations. We also maintain workers’ compensation for all employees and subcontractors for your protection and peace of mind.

What cleaning services do you offer?

  • General janitorial and disinfecting services

  • Floor care: strip & wax, buffing, burnishing, tile, and carpet maintenance

  • Window cleaning (interior & exterior)

  • Pressure washing and exterior detailing

  • Restroom sanitation and odor control

  • Specialty cleaning for healthcare, showroom, and high-traffic environments

How do I submit feedback or report an issue?

Every TruClean location features a TruConnect Feedback System. Simply scan the code to message our team directly. Each submission is tracked in real time, and our supervisors respond with photo verification once the issue has been resolved.

Do you offer after-hours or weekend services?

Yes. We offer flexible scheduling, including evening, overnight, and weekend cleaning, to ensure zero disruption to your daily operations.

How do I request a quote or schedule a Facility Insight Tour?

You can easily request a quote or book your TruClean Facility Insight Tour through our website or by calling (501) 554-9950. One of our representatives will schedule a walkthrough and build a plan tailored to your facility’s needs.

TruClean Arkansas — One Partner. Every Service. Always Accountable.

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